National Commissioners from nine countries met in Johannesburg December 11-13 to share their work with one another and provide feedback on the global Commission Report. In this series, we share reflections from the National Commissioners from the meeting. Guest post by Dr. Ndeye Ndella Ndiaye Konaté.
I thank The Lancet Global Health Commission for allowing us to participate in this important meeting. We were able to attend only partially but the little we followed was very interesting. We very much appreciated the discussions on ethics, equity and quality of care that are the foundations for quality care.
It appears from discussions on quality measurement emerged that countries already have quality measurement instruments at different levels, however, it will take guidance from the global commission to better use them to produce quality data that will help our leaders. In Senegal, the quality and safety of health care and services has become a concern for the Ministry of Health and Social Action. We have set up a National Quality Program with a strategic plan for improvement in the quality and safety of care and services in line with the Sustainable Development Goals. The advent of Universal Medical Coverage has reinforced the need to provide Senegalese population with effective, accessible, safe, humane and quality care and services. While we have made some achievements in terms of quality of care, the health system must still improve in many ways, including:
- Welcoming patients
- Continuous availability of policy documents, standards and protocols at the Service Delivery Point and use of reference documents at the MAP level
- Mobilization of financial resources for the upgrading of MAPs
- Regular assessment of quality of services and use of data for action
In this sense, the National Quality Commission is very relevant. The commission is made up entirely by stakeholders of the Ministry, so it will assist in the coordination and implementation of all interventions to address the challenges identified above. The end goal is to ensure that the Ministry is able to permanently offer services that meets the needs, expectations, and demands of patients in a clean, safe, and user-friendly environment.
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